cannot add contacts to skype for business

When you are using Skype or Jabber and then install an Office edition that includes Skype for Business, Skype for Business is set as the default IM client in Windows.

This means that you can see people's Skype, Teams or Jabber availability, reply to an email via an IM or directly start a call or chat all from within Outlook. When I log on with Skype for Business at home, I found out that it now integrates with Outlook instead.ĭo I need the Home or Personal edition of Office 2016 for integration with Skype or can I somehow set which IM client should integrate with Outlook?īoth Skype and Skype for Business (previously known as Lync), Microsoft Teams as well as Cisco Jabber can integrate with the IM functionality available in Outlook. I recently upgraded my home computer to Office 2016 via our company’s Office 365 licensing and now Skype no longer integrates with Outlook 2016.

At work, we use Skype for Business and there Outlook integrates with Skype for Business. I personally use Skype as my default IM client and that also integrated with Outlook at home.

Cannot add contacts to skype for business